Confirmed Service Customer
I've never had any problems before but I had made an appointment for an oil change only. Was later texted that I needed my brakes, brake pads, and rotors replaced. I just had a brake service done in December and the brakes all sound, feel, and look good to me. I don't like to be tricked into getting things done that don't need to be done. When they do things like this. It makes me want to go somewhere else where they are honest. Also they informed me that my vehicle would be ready in 45 minutes. I get there in 50 minutes and still had to wait almost an hour for my vehicle to be ready.
Lindsey A.
AMARILLO,
TX
Business Response
Lindsey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (806) 318-0057 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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